Contact Us

We’re here to help with fit questions, orders, returns, and anything bikepacking. Response time: we aim to reply within 1 business day (Mon–Fri, 9:00–17:00 GMT).

Contact Information

Email: contact@wolri.com

Phone: +44 7537 173821 (Mon–Fri, 9:00–17:00 GMT)

Returns Address:
WOLRI (Returns)
G1, 102 Kirkstall Rd
Leeds, West Yorkshire
LS3 1JA
United Kingdom

Business Hours

Monday–Friday: 9:00 AM – 5:00 PM GMT

Saturday–Sunday: Closed

UK Bank Holidays: Closed

Emails outside hours are answered the next business day.

How Can We Help?

Email contact@wolri.com or call +44 7537 173821 for:

  • Product information & specifications
  • Compatibility & fit guidance
  • Order status & tracking
  • Shipping & delivery questions (Free UK shipping, est. 4–7 business days)
  • Returns & cancellations (30-day returns)
  • Setup tips & installation support

Please include your order number for anything account/order related.

Before You Contact Us

  • Order questions: have your order number ready.
  • Product questions: include the product name or SKU.
  • Returns: review our Returns Policy.
  • Shipping: check our Shipping Policy.

About WOLRI

WOLRI is operated by Vumra Commerce Ltd (Company Number: 16707665), a UK company focused on bikepacking & cycling accessories.

Registered Office:
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Contact us